Have a question? Don’t hesitate to contact us.
Company: Shanghai Flash Electronic Commerce Co., Ltd.
Address: Room 505, West 5th Floor, No. 15, Lane 123, Tunxi Road, Xuhui District, Shanghai
Zip code: 200030
Email: [email protected]
*Most emails will receive a response within 1 business day.
Frequently Asked Questions:
Q: How long will it take to receive my package?
A: Please note that we require 1 to 3 working days on average to fulfill your order before dispatching it. Rest-assured we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, depending on your country or region, estimated delivery time is between 7 to 12 business days. Please consider any holidays that might impact delivery times.
Q: Do we ship internationally?
A: Yes. Please note that we are able to ship to over 200 countries & regions!
Q: What is the company return policy?
A: We will replace all defective units with a new item upon 30 days of shipment arrival. For more information please refer to return & exchange.
Q: How can I contact you regarding my order?
A: You can contact us via email at [email protected] Also you can just respond directly to any notification you will receive regarding your order, shipment notification or delivery notification emails.